and Environmental Management



Done Deliveries Sp. z o. o. Sp. k. specializes in providing forwarding services using the highest quality technology and employing experienced staff. The company is continually improving through the use of modern solutions in order to meet the expectations of our clients, which also means doing business responsibly. We strive to provide high-quality services that satisfy demanding clients. We pay special attention to the necessity of respecting the natural environment and compliance with applicable laws.


That is why, taking into account the specificity of our company, we declare that we will:

  • implement and maintain an Integrated Quality Management System aligned with ISO 9001 and Environmental Management System aligned with ISO 14001,
  • continually improve processes and procedures applied in the company, as well as our environmental undertakings,
  • conduct ourselves in a manner consistent with the law and other regulations applicable to our company’s activity,
  • prevent pollution,
  • rationally use water and energy,
  • minimize the use of substances that deplete the ozone layer,
  • manage waste in compliance with environmental protection regulations,
  • minimize the risk of environmental impact events,
  • raise awareness of responsibility for the environment among suppliers and partners,
  • encourage partners to take the initiative in implementing their own programmes to reduce environmental impact and sustainable growth policies,
  • conduct regular analyses of potential risks in the company’s main business processes,
  • engage in long-term cooperation adapted to the needs of our clients,
  • perform continual analysis of the specific requirements of clients, assess their level of satisfaction with the quality of services provided,
  • take care of property entrusted to us,
  • continually improve communication with our clients through application of the results of conducted analyses.


This policy has been presented to all of the company’s employees. 

It is in effect from 01.05.2018