Securing premium food product distribution for catering and specialised grocery stores.

A multi-concept player in catering and fine grocery needed to deliver over 3,000 culinary product references to its outlets and professional partners, with high requirements for punctuality and security. The main issue was meeting deadlines and maintaining the integrity of sensitive goods during regular deliveries in the western Paris region. Thanks to a fleet available at 99.98% and real-time tracking, DONE Deliveries ensured uninterrupted, controlled transport, meeting the freshness and quality standards required in this sector.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Multi-activity brand encompassing catering, fine grocery, sushi bar, and tearoom; headquartered in Ile-de-France, mainly operating in the Paris region; professional deliveries, shops, and specialised partners.

Volume & seasonality

An average of 12 shipments per month with peaks in October-December (+31%)

Units & packaging

Shipments mainly on Euro pallets 120x80 cm (8 to 14 per shipment), supplemented by batches of 80x60x60 cm boxes for fragile items. Systematic use of anti-slip mats, securing straps, and corner protectors. Total weight per shipment between 350 kg and 2,500 kg.

Delivery constraints

Same-day pickup, loading assistance, GPS tracking.

Targets

Provide transport visibility, immediate access to POD/CMR

Objectives

Transport tracking and email notifications via the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction of over 12%

193

Number of shipments in 2025

99.44%

On-time delivery rate

Transport solution & execution

No items found.

Route	Load	Vehicle	Transit time	Price

No items found.

Before/after (last 6 months)

-8%

Cost per shipment

-4h

Shorter average transit time

99.98%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez