Freight transportation in Europe (B2B) is divided into contract orders and spot/on-demand orders. The On-Demand part is up to 600,000 - 1,000,000 orders per day - still booked and handled via emails and phone calls. The result? An outrageous waste of customers' time, an awful Customer Experience and a total lack of transparency in pricing the service, which depends on the mood and competence of the forwarder.
A smart combination of technology, standardized processes, and human expertise. We’ve built these three pillars on the foundation of 11 years of experience and 600,000 completed shipments. We’ve already mastered the pricing, ordering, and tracking of transport ONLINE. Currently, we are developing an advanced AI-based pricing model, a platform for collaborating with carriers using decentralized sources, and an ecosystem of apps to optimize Done’s internal operations.
BECOME NO. 1 CHOICE FOR ON-DEMAND TRANSPORT IN EUROPE.
We are an independent, owner-operated company (decisions are made here, not in Frankfurt). We act fast, iteratively, and without unnecessary bureaucracy. We prioritize direct communication, experimentation, and innovation. We have industry and technological know-how. We understand the challenges of both customers and carriers. We know how to get it done.
Values around which we build our team
At DONE, we believe that development begins with the continuous search for new solutions and pushing boundaries. We do not fall into routine – exploration is the key to discovering better ways of operating, both in daily tasks and strategic challenges.
The market and customer needs are changing dynamically, so we are constantly looking for ways to be better than yesterday. We optimize processes, test innovations, and introduce new services. We treat every problem as an opportunity for development and improvement.
We are not afraid of change – it drives our success.
We believe that true responsibility is more than just completing assigned tasks – it is proactive action and striving for excellence in every aspect.
OWN means that we ourselves recognize problems and opportunities for improvement, and then act to solve them without waiting for instructions.
If we see that a process is not working optimally, we improve it. When meetings lose their effectiveness, we propose changes. When communication between departments is insufficient, we look for better ways to collaborate.
Each of us is a leader in our area.
We measure success through real results, not the amount of effort put in. Every action leads to a specific goal, and projects are only completed when they bring real value.
We make decisions quickly and effectively. For us, the most important thing is what we can achieve here and now, with long-term success in mind. We strive for masterful results – those that set industry standards.
We value transparency at every level: our goals, results, and strategy are open, and progress is clearly measurable. We do not waste time on unnecessary discussions or unclear reports – what matters is what actually works.
We always speak directly. We communicate clearly and without unnecessary formalities. If something does not bring results, we openly discuss it and implement changes that allow us to move forward.
At DONE, we believe that development begins with the continuous search for new solutions and pushing boundaries. We do not fall into routine – exploration is the key to discovering better ways of operating, both in daily tasks and strategic challenges.
The market and customer needs are changing dynamically, so we are constantly looking for ways to be better than yesterday. We optimize processes, test innovations, and introduce new services. We treat every problem as an opportunity for development and improvement.
We are not afraid of change – it drives our success.
We believe that true responsibility is more than just completing assigned tasks – it is proactive action and striving for excellence in every aspect.
OWN means that we ourselves recognize problems and opportunities for improvement, and then act to solve them without waiting for instructions.
If we see that a process is not working optimally, we improve it. When meetings lose their effectiveness, we propose changes. When communication between departments is insufficient, we look for better ways to collaborate.
Each of us is a leader in our area.
We measure success through real results, not the amount of effort put in. Every action leads to a specific goal, and projects are only completed when they bring real value.
We make decisions quickly and effectively. For us, the most important thing is what we can achieve here and now, with long-term success in mind. We strive for masterful results – those that set industry standards.
We value transparency at every level: our goals, results, and strategy are open, and progress is clearly measurable. We do not waste time on unnecessary discussions or unclear reports – what matters is what actually works.
We always speak directly. We communicate clearly and without unnecessary formalities. If something does not bring results, we openly discuss it and implement changes that allow us to move forward.
Together, we create the best possible work environment
We value transparency at every level: our goals, results, and strategy are open, and progress is clearly measurable. We do not waste time on unnecessary discussions or unclear reports – what matters is what actually works.
We always speak directly. We communicate clearly and without unnecessary formalities. If something does not bring results, we openly discuss it and implement changes that allow us to move forward.
We value spending time together, focusing on team-building trips and themed office events, known as "Floor Party." Each gathering is an opportunity to break away from daily routines and build strong team relationships.
We celebrate successes and work anniversaries. We appreciate the contributions to building DONE.
We know how important it is – you will notice it in open communication, supporting employees through coaching and mentoring, creating training plans and many others. You will not encounter discrimination based on gender, age, skin color, or your personal life. We have transparent salary ranges; at DONE, we do not have a pay gap.
We work on our proprietary applications, designed by our internal R&D department. This means you have access to tools that are perfectly tailored to the specifics of your work. Additionally, we use the Office 365 environment.
Preferential conditions, allowing you to secure yourself in case of difficult, demanding situations.
For some, it's a must-have; for others, a reason to start enjoying physical activity.
Yes, we have Fruit Tuesdays... as well as pizza day, ice cream day, or days with coffee and tea prepared by experienced baristas.
Your onboarding will be handled by a dedicated Training & Development team. We will introduce you not only to the range of your tasks but also familiarize you with our organizational culture.
You will work with an experienced internal coach who will help you implement your development plan and reduce stress during your first days of work. Together with you we will define a development plan, you will work with a clear promotion path.
We promote a culture of feedback and openness that works both ways: from the team to the company and from the company to the team. Each of us regularly receives valuable feedback from our supervisor along with a discussion of work progress, which ensures a clear direction and systematic skill enhancement. We regularly organize meetings with the Core Team, which allow us to take a broader look at the organization's condition, challenges, and key development areas.
Our initiatives, such as the cyclical PULS survey or the Voice of Employee question box, provide team members with space to express their opinions and actively participate in shaping our organizational culture. Thanks to this, our company is a place where everyone feels appreciated, heard, and motivated for further development.
Development is a process that requires support. Together, we will choose internal and external trainings best suited to your duties and competencies. We cooperate with, among others, Google, Quest, EY, and study at the Leon Kozminski Academy in Warsaw.
Your onboarding will be handled by a dedicated Training & Development team. We will introduce you not only to the range of your tasks but also familiarize you with our organizational culture. You will work with an experienced internal coach who will help you implement your development plan and reduce stress during your first days of work. Together with you we will define a development plan, you will work with a clear promotion path. You can read more about the project here: Campus Bemke - a space for EDUCATION, DEVELOPMENT, INSPIRATION
We provide access to comprehensive medical services, guaranteeing you top-level care, which you can also extend to your close family.
We do not have a dress code; everyone, regardless of age, addresses each other by first name.
At this stage, we review the submitted documents to find the skills required for the position. Make sure your CV is well-prepared and includes all the details mentioned in the job advertisement.
If your experience matches our needs, the person responsible for this recruitment will call you.
We will ask about your motivation to join the Done team, verify your proficiency in English, and inform you about the next steps of the recruitment process.
During this stage, we want to get to know you – your experience, skills, sources of motivation, aspirations, and attitude towards our values. From the conversation, you will leave with a full set of information regarding the range of duties, challenges in this position, development opportunities, and much more. We will strive to answer all your questions.
If you want to really prepare well for the interview, you can do so using the STAR method.
Depending on the job profile, we will invite you to participate in a trial day at Done or ask you to develop a case study. Both of these options will be valuable experiences that will not go without feedback from our side, and if you wish to share your own – even better. During the trial day, we may ask you to complete competency, logical, or behavioral tests.
If all previous steps of the recruitment process meet your and our expectations, we will make you a cooperation offer, along with feedback after the entire process. In the absence of an offer, we honestly explain why the recruitment does not result in an offer, but remember, you never know when we might meet again.
Twórz przyszłość transportu On-Demand z nami.
Here you will find the answers to your most important questions.
If you need additional information, please contact us.
Interviews are conducted at the company's headquarters or online via MS Teams. We respect your time, which is why we guarantee punctuality and our preparation regarding the application documents you have submitted.
The recruitment interview is usually conducted by one person from the recruitment team and one person from the team you are applying to.
Remember that you are completing the case study solely for the purposes of the recruitment process. We guarantee that the content of the task will not be used commercially. However, if we want to base our work on your solution – we will pay you for it.
Yes, each candidate receives feedback from us after the process along with the decision. Depending on the stage of the process, this information may be communicated to you via email or phone.
Yes, at DONE there is an option for remote work. Some teams work in a hybrid model, especially those commuting from far away. You will determine the conditions and the possibility of remote work together with your supervisor.
Damian Misiek, CEO and CO-Founder (LinkedIn)
Teodor Kula, Chief Business Development Officer (LinkedIn)
Marek Sablik, Chief Information Officer (LinkedIn)
Karolina Batko-Jeż, Chief People & Culture Officer (LinkedIn)
Bartosz Baca, Chief Product Officer (LinkedIn)
Are You Ready to Join the Team? :)
A person who is eager to work. They are not discouraged by setbacks and understand that success requires time and consistency. They possess ambition, value development, and are not afraid of working from the ground up. They are open to feedback and ready for change. They can not only achieve but also be a great team member, respectful and supportive.
Individuals for whom development is too much effort to undertake. They treat feedback as unnecessary criticism, not as correction and an opportunity for change. Demotivated complainers who display a sense of entitlement and wait for every solution to be provided to them. People who do not adapt to change and do not want to be part of technological development.