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24/7 tracking and guaranteed punctuality for B2B terrace logistics in France.
CASE STUDY

24/7 tracking and guaranteed punctuality for B2B terrace logistics in France.

A player in the outdoor landscaping sector, specialized in the design and construction of terraces in wood, composite, or porcelain stoneware, this professional needed to ensure the reliable delivery of bulky goods to clients’ and partners’ sites. Thanks to real-time tracking, a dedicated 24/7 Track & Trace team, and guaranteed delivery times, the provider secured all flows while maintaining full shipment visibility toward the Grand Est region and beyond.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and installer of outdoor terraces; operations based in Colmar; B2B distribution in Grand Est and nationwide shipments.

Volume & seasonality

An average of 23 shipments per month with peaks from March to July (+30%)

Units & packaging

Custom goods 320x160x120 cm secured by tie-down straps and anti-slip mats, total weight per shipment between 2,500 and 6,000 kg.

Delivery constraints

Same-day delivery, tail lift + pallet jack, GPS tracking.

Targets

Eliminate delays, trucks available on demand

Objectives

99.88% of shipments delivered on time, average truck availability for 99.77% of placed orders, over 18% reduction in transport costs
14
 h
Colmar→Toulouse transit time
868
 €
Example job price (Premium)
193
Number of shipments in 2025
99.88%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Colmar
Toulouse
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
14
 h
868
 €
Colmar
Strasbourg
2x palette EU, 120x80 cm, 300 kg
VAN
2
 h
50
 €
Colmar
Montpellier
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
12
 h
821
 €
Colmar
Angers
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
13
 h
485
 €
Colmar
Zwolle
5x palette EU, 120x80 cm, 900 kg
VAN
12
 h
608
 €
Colmar
Piacenza
8x palette EU, 120x80 cm, 5 100 kg
Porteur
28
 h
1498
 €
Toulouse
Strasbourg
Montpellier
Angers
Zwolle
Piacenza
Colmar

Before/after (last 6 months)

-0,21
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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