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24/7 Tracking and Punctuality for Eco-Responsible French Textile Fashion.
CASE STUDY

24/7 Tracking and Punctuality for Eco-Responsible French Textile Fashion.

A textile company committed to manufacturing eco-responsible clothing in France needed to secure the punctuality of its B2B shipments, guarantee traceability, and reassure its partners about the reliability of deliveries to distributors and specialized retail outlets. Thanks to real-time tracking, continuous supervision, and proactive notifications, DONE Deliveries enabled them to maintain control over every shipment, provide complete visibility at every stage, and achieve high satisfaction levels, particularly for flows between the North and the rest of France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Eco-responsible textile manufacturer offering clothing and accessories; production based in Hauts-de-France; B2B distribution to specialized stores and concept stores in France.

Volume & seasonality

Average of 8 shipments per month with peaks during March–July period (+24%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, lashing straps and anti-slip mats, total shipment weight between 1,000 and 3,200 kg.

Delivery constraints

Same-day delivery, tail lift, secure parking.

Targets

Provide visibility for transport, trucks available on demand

Objectives

Transport tracking and email notifications via DONE Space platform, average truck availability of 99.54% for placed orders, transport cost reduction of over 13%.
9
 h
Lille→Bourges transit time
50
 €
Example job price (Premium)
177
Number of shipments in 2025
99.72%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lille
Bourges
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
9
 h
50
 €
Lille
Rouen
2x palette EU, 120x80 cm, 300 kg
VAN
4
 h
50
 €
Lille
Nantes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
12
 h
440
 €
Lille
Angers
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
24
 h
795
 €
Lille
Norderstedt
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
13
 h
817
 €
Lille
Maastricht
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
4
 h
313
 €
Bourges
Rouen
Nantes
Angers
Norderstedt
Maastricht
Lille

Before/after (last 6 months)

-0,2
Cost per shipment
-6h
Shorter average transit time
99.96%
Undamaged delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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