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99.6% Vehicle Availability for B2B Distribution of High-Performance Thermal Equipment.
CASE STUDY

99.6% Vehicle Availability for B2B Distribution of High-Performance Thermal Equipment.

A French manufacturer in the heating sector must ensure regular flows of large, sensitive technical equipment to its installer partners. Facing peaks in demand and a need for immediate deliveries, it struggled to secure suitable vehicles quickly during market crunches. Thanks to a transport solution offering a 99.97% vehicle availability rate, its B2B shipments across France now benefit from flexible, responsive organization—even during periods of high activity.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer specializing in heating equipment and hybrid solutions; production in Île-de-France; B2B distribution to French installers and resellers.

Volume & seasonality

Average of 18 shipments per month with peaks during September–December (+43%)

Units & packaging

Custom cargo 320x160x150 cm secured with tie-down straps and non-slip mats, total shipment weight from 2,800 to 6,500 kg.

Delivery constraints

Same-day pickup, tail lift, secured parking.

Targets

Eliminate delays, enable transport visibility

Objectives

99.42% of shipments delivered on time, shipment tracking and email notifications via the Done Space platform, transport cost reduction of over 15%
4
 h
Meaux→Reims transit time
100
 €
Example job price (Premium)
95
Number of shipments in 2025
99.42%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Meaux
Reims
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
4
 h
100
 €
Meaux
Roubaix
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
4
 h
508
 €
Meaux
Rodez
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
12
 h
443
 €
Meaux
Bourges
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
5
 h
355
 €
Meaux
Maastricht
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
9
 h
531
 €
Meaux
Zaragoza
2x palette EU, 120x80 cm, 300 kg
VAN
18
 h
565
 €
Reims
Roubaix
Rodez
Bourges
Maastricht
Zaragoza
Meaux

Before/after (last 6 months)

-0,19
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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