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Availability and responsiveness for B2B logistics of timber structures to the Southwest.
CASE STUDY

Availability and responsiveness for B2B logistics of timber structures to the Southwest.

A player in timber construction, specializing in the manufacture of frameworks and innovative structures, faces logistical challenges: immediate availability of vehicles and management of large shipments to sites in Aquitaine and Occitanie. DONE Deliveries provided a rapid pick-up of loads, ensuring a 99.97% vehicle availability rate, even for urgent needs and variable volumes according to the client's architectural projects.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of timber frames and timber-framed walls for the construction sector; main production site in Hautes-Pyrénées; B2B deliveries to construction companies in Nouvelle-Aquitaine and Occitanie.

Volume & seasonality

Average of 10 shipments per month with peaks during the March-July period (+12%)

Units & packaging

Custom goods 320x160x130 cm secured by tie-down straps and corner protectors, total weight per shipment between 2,500 and 7,000 kg.

Delivery constraints

Same-day delivery, tail lift, GPS tracking.

Targets

Trucks available on demand, reduction of transit time by over 2 hours

Objectives

Average truck availability on 99.62% of orders placed, average transit 4-6 hours faster, reduction of transport costs by over 18%
33
 h
Tarbes→Strasbourg transit time
2556
 €
Example job price (Premium)
207
Number of transports in 2025
98.8%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Tarbes
Strasbourg
8x palette EU, 120x80 cm, 5 100 kg
Porteur
33
 h
2556
 €
Tarbes
Orleans
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
12
 h
844
 €
Tarbes
Rennes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
12
 h
546
 €
Tarbes
Le Havre
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
15
 h
552
 €
Tarbes
Etten-Leur
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
22
 h
727
 €
Tarbes
Madrid
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
12
 h
427
 €
Strasbourg
Orleans
Rennes
Le Havre
Etten-Leur
Madrid
Tarbes

Before/after (last 6 months)

-0,23
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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