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Availability and responsiveness for the delivery of high-end and custom-made furniture across Europe.
CASE STUDY

Availability and responsiveness for the delivery of high-end and custom-made furniture across Europe.

A luxury interior architecture player, specialized in custom creation and design of exceptional residences, must ensure fast and secure shipment of furniture and items made in the workshop. Faced with projects in France and internationally, it was essential to guarantee vehicle availability, even during peak periods or for urgent requests. With access to an extensive network covering all of Europe, our transport team managed to meet 99.98% of immediate vehicle needs, while maintaining the quality and punctuality standards expected for premium projects.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

High-end interior architecture agency; headquarters in Île-de-France; deliveries of custom furniture and fittings to France, Belgium, and the Middle East.

Volume & seasonality

Average of 16 shipments per month with peaks during the April–July period (+13%)

Units & packaging

Custom goods 300x150x120 cm, secured with tie-down straps and corner protections. Total weight per shipment between 2,200 and 6,500 kg.

Delivery constraints

Same-day delivery, tail lift + pallet truck, delivery with mandatory pre-call.

Targets

Immediate access to POD/CMR, transit time reduction of over 4 hours

Objectives

All documents available on the DONE Space platform, average transit time faster by 4–5 hours, transport cost reduction of over 14%
6
 h
Paris→Poitiers transit time
708
 €
Example job price (Premium)
191
Number of shipments in 2025
99.33%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Poitiers
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
6
 h
708
 €
Paris
Cholet
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
6
 h
722
 €
Paris
Nantes
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
9
 h
980
 €
Paris
Marseille
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
13
 h
581
 €
Paris
Frankfurt am Main
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
9
 h
738
 €
Paris
Augsburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
13
 h
809
 €
Poitiers
Cholet
Nantes
Marseille
Frankfurt am Main
Augsburg
Paris

Before/after (last 6 months)

-0,17
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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