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Availability and responsiveness for the distribution of sensitive industrial equipment in Europe.
CASE STUDY

Availability and responsiveness for the distribution of sensitive industrial equipment in Europe.

An industrial company specializing in the manufacturing of process equipment for food, cosmetics, and chemicals needed to quickly transport complex and sensitive systems to its professional clients. The requirements: ensure an uninterrupted flow, even during order peaks, and organize urgent shipments to multiple European countries. DONE Deliveries delivered with 99.97% vehicle availability, organizing same-day or next-day loadings, thus ensuring logistical fluidity and meeting the strictest deadlines.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of sanitary process equipment based in Île-de-France; distribution to the food, cosmetics, and chemical industries mainly in France, Belgium, Germany, and Spain.

Volume & seasonality

Average of 10 shipments per month with peaks during the March-July period (+28%)

Units & packaging

Custom goods 260x150x120 cm secured by tie-down straps and corner protectors, total shipment weight between 1,500 and 4,800 kg.

Delivery constraints

Fixed loading times, tail lift + pallet jack, mandatory pre-delivery call.

Targets

Reduction in transit time by more than 2h, trucks available on demand

Objectives

Faster average transit by 4-6h, average truck availability at 99.73 of placed orders, reduction in transport costs by more than 15%
9
 h
Palaiseau→Grenoble transit time
568
 €
Example job price (Premium)
207
Number of transports in 2025
99.33%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Palaiseau
Grenoble
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
9
 h
568
 €
Palaiseau
Roanne
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
10
 h
1110
 €
Palaiseau
Colmar
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
9
 h
359
 €
Palaiseau
Nice
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
15
 h
498
 €
Palaiseau
Alkmaar
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
10
 h
450
 €
Palaiseau
Waterloo
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
6
 h
602
 €
Grenoble
Roanne
Colmar
Nice
Alkmaar
Waterloo
Palaiseau

Before/after (last 6 months)

-0,25
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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