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Availability and speed for B2B distribution of musical equipment in France and Europe.
CASE STUDY

Availability and speed for B2B distribution of musical equipment in France and Europe.

A major player in the music sector, manufacturer and distributor of instruments and audio equipment, faced challenges securing transport capacity quickly during peak activity periods. The logistics provider ensured fast access to vehicles, even for urgent requests, with a vehicle availability rate of 99.98%, enabling uninterrupted shipping to European dealer networks.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor and manufacturer of musical instruments and audio equipment; main base in Pays de la Loire region; B2B deliveries to dealers and professionals throughout France and Europe.

Volume & seasonality

Average of 21 shipments per month with peaks during April-July period (+43%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, cargo secured by lashing straps and anti-slip mats, total weight per shipment between 1,200 and 3,500 kg.

Delivery constraints

Narrow delivery windows (8 am–12 pm and 1 pm–5 pm), tailgate + pallet jack, all-risk insurance.

Targets

Eliminate delays, reduce transit time by more than 3 hours

Objectives

98.54% of shipments delivered on time, average transit time faster by 4-5 hours, transport cost reduction of more than 9%
10
 h
Sainte-Luce-sur-Loire→Troyes transit time
981
 €
Example job price (Premium)
186
Number of transports in 2025
98.54%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Sainte-Luce-sur-Loire
Troyes
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
10
 h
981
 €
Sainte-Luce-sur-Loire
Niort
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
3
 h
50
 €
Sainte-Luce-sur-Loire
Marseille
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
16
 h
764
 €
Sainte-Luce-sur-Loire
Lyon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
11
 h
387
 €
Sainte-Luce-sur-Loire
Kelsterbach
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
16
 h
896
 €
Sainte-Luce-sur-Loire
Waterloo
5x palette EU, 120x80 cm, 900 kg
VAN
12
 h
756
 €
Troyes
Niort
Marseille
Lyon
Kelsterbach
Waterloo
Sainte-Luce-sur-Loire

Before/after (last 6 months)

-0,11
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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