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Damage-free deliveries for sensitive industrial equipment across Europe.
CASE STUDY

Damage-free deliveries for sensitive industrial equipment across Europe.

A recognized manufacturer and distributor of equipment for paint application, this industrial specialist, active in several demanding markets (automotive, aerospace, luxury), sought to secure the transport of high-value technical goods. The risks of damage and delays impacted its final customers throughout Europe. Thanks to a rigorous carrier selection process and a damage-free delivery rate of 99.96%, our transport team ensured regular, reliable, and perfectly tailored flows for its pan-European needs.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer and distributor of spray equipment for industry; based in Grand Est region, France; B2B deliveries to Europe, with strong presence in France, Belgium, Luxembourg, and the Netherlands.

Volume & seasonality

Average of 19 shipments per month with peaks during March-June period (+15%)

Units & packaging

Set of boxes 90x60x80 cm secured by lashing straps and anti-slip mats, weight per shipment between 400 and 2,800 kg.

Delivery constraints

Fixed loading times, tailgate + pallet jack, rapid POD.

Targets

Enable transport visibility, reduction of transit time by more than 4h

Objectives

Transport tracking and email notifications on the DONE Space platform, average transit faster by 4-7h, transport cost reduction of over 17%
25
 h
Troyes→Montpellier transit time
100
 €
Example job price (Premium)
117
Number of transports in 2025
99.25%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Troyes
Montpellier
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
25
 h
100
 €
Troyes
Besancon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
4
 h
506
 €
Troyes
Vannes
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
10
 h
744
 €
Troyes
Orleans
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
4
 h
304
 €
Troyes
Hamburg
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
15
 h
809
 €
Troyes
Dortmund
8x palette EU, 120x80 cm, 5 100 kg
Porteur
24
 h
927
 €
Montpellier
Besancon
Vannes
Orleans
Hamburg
Dortmund
Troyes

Before/after (last 6 months)

-0,22
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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