CASE STUDY

Deliver custom joinery without delay thanks to 99.6% vehicle availability.

A specialist in interior and exterior joinery, focused on manufacturing and installing made-to-measure windows, doors, and structures, this company needed to guarantee fast and reliable delivery of bulky and fragile goods to regional partners. Thanks to guaranteed access to vehicles with a 99.6% availability rate, the transport provider enabled same-day or next-day pickups, avoiding project delays for local businesses. The service flexibility provided true reliability in managing logistics flows in the Lyon region.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in interior and exterior joinery, head office in the Lyon region; B2B distribution of windows, doors, shutters, and pergolas to building professionals and installers in the center-east of France.

Volume & seasonality

Average of 10 shipments per month with peaks during March–July period (+19%)

Units & packaging

Custom goods 290x150x120 cm secured by lashing straps and corner protectors, total shipment weight between 1,800 and 5,500 kg.

Delivery constraints

Same-day delivery, tail lift + pallet truck, comprehensive insurance.

Targets

Enable transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications via DONE Space platform, average truck availability on 99.51% of completed orders, transport cost reduction of more than 12%.

Saint-Bonnet-de-Mure→Rennes transit time

100

€

Example job price (Premium)

194

Number of transports in 2025

98.42%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Saint-Bonnet-de-Mure → Rennes	5x palette EU, 120x80 cm, 900 kg	VAN, Hayon élévateur	26 h	100 €
Saint-Bonnet-de-Mure → Nantes	Chargement personnalisé, 230x180x120 cm, 1 900 kg	Porteur, Hayon élévateur	26 h	100 €
Saint-Bonnet-de-Mure → Limoges	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN	7 h	398 €
Saint-Bonnet-de-Mure → Valence	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	2 h	267 €
Saint-Bonnet-de-Mure → Utrecht	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché	16 h	510 €
Saint-Bonnet-de-Mure → Bruges	2x palette EU, 120x80 cm, 300 kg	VAN	13 h	402 €

Rennes

Nantes

Limoges

Valence

Utrecht

Bruges

Saint-Bonnet-de-Mure

Before/after (last 6 months)

-0,22

Cost per shipment

-6h

Shorter average transit time

99.96%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez