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Deliver sensitive frozen products in Paris with full reliability, even during peak periods.
CASE STUDY

Deliver sensitive frozen products in Paris with full reliability, even during peak periods.

A player in the manufacturing and distribution of ice cubes and frozen products must guarantee fast, secure deliveries in Paris, especially during high-demand periods. The fragility and preservation requirements of the goods necessitated a direct-delivery approach with no transloading and the use of suitable refrigerated vehicles. With a direct transport solution, near-constant vehicle availability, and precise tracking, DONE Deliveries enabled secure supply for Parisian professionals demanding punctuality and maintenance of the cold chain.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer and distributor of frozen products; main production and logistics site in Paris; B2B deliveries for hospitality, catering, and events in Paris and Île-de-France.

Volume & seasonality

Average of 20 shipments per month with peaks during May-September period (+33%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, securing straps and anti-slip mats, total shipment weight between 900 and 2,800 kg.

Delivery constraints

Same-day delivery, unloading assistance, full risk insurance.

Targets

Immediate access to POD/CMR, reduction of transit time by over 4h

Objectives

All documents available on the DONE Space platform, average transit 4-6h faster, transport cost reduction over 19%
12
 h
Paris→Toulouse transit time
773
 €
Example job price (Premium)
161
Number of transports in 2025
99.16%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Toulouse
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
12
 h
773
 €
Paris
Tarbes
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
27
 h
1346
 €
Paris
Valence
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
9
 h
650
 €
Paris
Vannes
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
8
 h
690
 €
Paris
Maastricht
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
7
 h
419
 €
Paris
Tilburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
8
 h
584
 €
Toulouse
Tarbes
Valence
Vannes
Maastricht
Tilburg
Paris

Before/after (last 6 months)

-0,19
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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