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Delivering custom sanitary equipment: guaranteed logistics reliability and punctuality.
CASE STUDY

Delivering custom sanitary equipment: guaranteed logistics reliability and punctuality.

A composite sanitary manufacturer adapts its production for healthcare facilities, requiring perfect hygiene and compliance with accessibility standards. Given the diversity of locations and the sensitivity of goods, control of timelines and transport security were major challenges. The logistics provider ensured visibility, real-time tracking, and punctuality across all shipments, particularly to hospitals and clinics in France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of sanitary equipment in resin and fiberglass; production site in Loire-Atlantique; B2B deliveries to healthcare facilities in France.

Volume & seasonality

An average of 21 shipments per month with peaks during February-May period (+44%)

Units & packaging

Custom goods 270x150x120 cm secured with tie-down straps and corner protectors, total weight per shipment between 1,200 and 4,500 kg.

Delivery constraints

Night delivery, safety rope for customs, secure parking.

Targets

Enable visibility of transport, reduce transit time by more than 2 hours

Objectives

Transport tracking and email notifications on the DONE Space platform, average transit time faster by 4-8 hours, transport cost reduction of more than 20%
9
 h
Saint-Barthélemy-d’Anjou→Brest transit time
100
 €
Example job price (Premium)
207
Number of shipments in 2025
98.23%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Saint-Barthélemy-d’Anjou
Brest
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
9
 h
100
 €
Saint-Barthélemy-d’Anjou
Reims
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
9
 h
100
 €
Saint-Barthélemy-d’Anjou
Chartres
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
3
 h
366
 €
Saint-Barthélemy-d’Anjou
Valence
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
11
 h
427
 €
Saint-Barthélemy-d’Anjou
Frankfurt am Main
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
14
 h
479
 €
Saint-Barthélemy-d’Anjou
Barcelona
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
17
 h
638
 €
Brest
Reims
Chartres
Valence
Frankfurt am Main
Barcelona
Saint-Barthélemy-d’Anjou

Before/after (last 6 months)

-0,14
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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