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Delivering technical equipment to service stations: guaranteed reliability and availability.
CASE STUDY

Delivering technical equipment to service stations: guaranteed reliability and availability.

A company specializing in the installation and maintenance of equipment for service stations and garages needed to secure reliable deliveries of technical components to worksites in several regions. With requirements for rapid availability, careful handling, and access to fixed time slots, a pan-European fleet was required. With a vehicle availability rate of 99.97%, DONE Deliveries provided systematic coverage for requests in France and neighboring countries, thus minimizing any risk of delays or lack of trucks.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in the installation and maintenance of equipment for automotive workshops and service stations; main site in Occitanie; regular flows to France and the Benelux.

Volume & seasonality

An average of 15 shipments per month with peaks during March-June (+20%)

Units & packaging

Custom goods 310x150x135 cm secured with lashing straps and anti-slip mats, total shipment weight between 2,500 and 6,000 kg.

Delivery constraints

Narrow time windows (8 am–11 am and 1 pm–4 pm), tail lift, secured parking.

Targets

Enable transport visibility, reduce transit time by more than 4 hours

Objectives

Transport tracking and email notifications on the DONE Space platform, average transit time faster by 4–11 hours, transport cost reduction of over 17%
9
 h
Saint-Étienne-du-Rouvray→Brest transit time
661
 €
Example job price (Premium)
128
Number of transports in 2025
99.77%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Saint-Étienne-du-Rouvray
Brest
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
9
 h
661
 €
Saint-Étienne-du-Rouvray
Colmar
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
12
 h
589
 €
Saint-Étienne-du-Rouvray
Besancon
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
9
 h
561
 €
Saint-Étienne-du-Rouvray
Le Havre
2x palette EU, 120x80 cm, 300 kg
VAN
2
 h
205
 €
Saint-Étienne-du-Rouvray
Girona
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
17
 h
934
 €
Saint-Étienne-du-Rouvray
Leverkusen
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
23
 h
697
 €
Brest
Colmar
Besancon
Le Havre
Girona
Leverkusen
Saint-Étienne-du-Rouvray

Before/after (last 6 months)

-0,25
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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