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Direct and secure deliveries for B2B event logistics in the Grand Est region.
CASE STUDY

Direct and secure deliveries for B2B event logistics in the Grand Est region.

A major player in the event industry, specializing in organizing large professional and private gatherings, needed to ensure the rapid and risk-free delivery of its equipment and supplies to event sites. Faced with the need to avoid any delays or damage to often bulky and sensitive loads, our team implemented direct solutions without reloading, using suitable vehicles and securing equipment to ensure punctuality and optimal protection, mainly in Champagne-Ardenne and neighboring regions.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Event operator and manager of multi-purpose venues; activities focused in Reims and the Grand Est; services for companies and agencies throughout northern France and Belgium.

Volume & seasonality

An average of 9 shipments per month with peaks during March-June period (+41%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, lashing straps and anti-slip mats, total shipment weight between 1,000 and 2,400 kg.

Delivery constraints

Fixed delivery times, tail lift + pallet truck, comprehensive insurance.

Targets

Enable transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications on the DONE Space platform, average truck availability at 99.61% of orders placed, transport cost reduction of over 9%
4
 h
Reims→Dijon transit time
50
 €
Example job price (Premium)
109
Number of shipments in 2025
99.0%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Reims
Dijon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
4
 h
50
 €
Reims
Nice
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
16
 h
445
 €
Reims
Orleans
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
5
 h
548
 €
Reims
Quimper
5x palette EU, 120x80 cm, 900 kg
VAN
13
 h
751
 €
Reims
Utrecht
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
8
 h
381
 €
Reims
Antwerp
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
8
 h
509
 €
Dijon
Nice
Orleans
Quimper
Utrecht
Antwerp
Reims

Before/after (last 6 months)

-0,11
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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