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Direct and secure deliveries of sensitive analytical instruments to Europe.
CASE STUDY

Direct and secure deliveries of sensitive analytical instruments to Europe.

Active in the manufacturing of high-tech analytical equipment, this company meets strict transport requirements for fragile and high-value goods. To minimize the risk of damage and ensure on-time deliveries, the transport team favored direct, reload-free routes on customized itineraries covering France, Italy, Belgium, and Germany. The use of suitable vehicles and optimized security ensured the flawless delivery of sensitive equipment to industrial laboratories across the continent.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of analytical instruments and custom solutions; main site in Île-de-France; B2B shipments to laboratories and industries in France, Belgium, Italy, and Germany.

Volume & seasonality

Average of 24 shipments per month with peaks during March–June (+41%)

Units & packaging

Custom goods 240x150x130 cm secured with lashing straps and anti-slip mats, shipment weights between 900 and 3,200 kg.

Delivery constraints

Narrow time windows (8 a.m.–11 a.m. and 1 p.m.–4 p.m.), unloading assistance, secure parking.

Targets

Enable transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications via the DONE Space platform, average truck availability at 99.72% of orders placed, transport cost reduction of over 11%
11
 h
Lyon→Arras transit time
841
 €
Example job price (Premium)
126
Number of transports in 2025
99.06%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lyon
Arras
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
11
 h
841
 €
Lyon
Mulhouse
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
9
 h
624
 €
Lyon
Roubaix
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
11
 h
443
 €
Lyon
Rodez
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
7
 h
382
 €
Lyon
Coslada
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
21
 h
1103
 €
Lyon
Ciampino
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
32
 h
1231
 €
Arras
Mulhouse
Roubaix
Rodez
Coslada
Ciampino
Lyon

Before/after (last 6 months)

-0,14
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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