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Distribution of sewing supplies: 24/7 tracking and guaranteed punctuality for B2B shipments.
CASE STUDY

Distribution of sewing supplies: 24/7 tracking and guaranteed punctuality for B2B shipments.

A French specialist in textiles and sewing accessories for e-commerce, this player manages complex, varied, and seasonal flows destined for professionals and specialized retailers. The challenge was to ensure regular, precise delivery during periods of high demand while providing full visibility for every shipment. Thanks to continuous monitoring and an advanced notification system, the transport provider delivered real-time traceability and strong punctuality commitments, covering all of France and neighboring countries.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of fabrics, sewing accessories, and creative supplies; main site located in Southwest France; B2B shipments to France and Belgium.

Volume & seasonality

Average of 9 shipments per month with peaks during the May–July period (+33%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total shipment weight between 900 and 2,400 kg, secured with tie-down straps and anti-slip mats.

Delivery constraints

Narrow time windows (8 am–10 am and 2 pm–4 pm), loading assistance, fast POD.

Targets

Immediate access to POD/CMR, trucks available on demand

Objectives

All documents available on the DONE Space platform, average truck availability at 99.54% of orders placed, over 15% reduction in transport costs
27
 h
Gaillac→Lorient transit time
100
 €
Example job price (Premium)
201
Number of shipments in 2025
98.38%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Gaillac
Lorient
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
27
 h
100
 €
Gaillac
Le Havre
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
28
 h
100
 €
Gaillac
Bordeaux
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
5
 h
330
 €
Gaillac
Besancon
5x palette EU, 120x80 cm, 900 kg
VAN
12
 h
629
 €
Gaillac
Mechelen
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
18
 h
576
 €
Gaillac
Brussels
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
17
 h
739
 €
Lorient
Le Havre
Bordeaux
Besancon
Mechelen
Brussels
Gaillac

Before/after (last 6 months)

-0,15
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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