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Enhanced security for high-end textile logistics in Europe.
CASE STUDY

Enhanced security for high-end textile logistics in Europe.

As a player in the high-end fashion sector, specializing in bespoke garments and ready-to-wear, the manufacturer needed to ensure the protection of fragile and valuable textile pieces during deliveries to shops and partners across Europe. The logistical complexity was linked to the sensitivity of the goods, strict punctuality demands, and the necessity to minimize any risk of damage in transit. Our team secured the supply chain through a rigorous carrier selection process, securing a 99.97% no-damage delivery rate, which is essential for premium textile products.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Textile manufacturer specializing in ready-to-wear and bespoke clothing; main site in Normandy; B2B shipments to Western Europe, especially France and Belgium.

Volume & seasonality

An average of 17 shipments per month with peaks during September-December (+22%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,000 and 2,400 kg.

Delivery constraints

Same-day delivery, unloading assistance, secure parking.

Targets

Enable transport visibility, eliminate delays

Objectives

Transport tracking and email notifications via the DONE Space platform, 98.4% of shipments delivered on time, transport cost reduction by more than 9%
11
 h
Rouen→Strasbourg transit time
566
 €
Example job price (Premium)
197
Number of transports in 2025
98.4%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Rouen
Strasbourg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
11
 h
566
 €
Rouen
Roubaix
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
4
 h
455
 €
Rouen
Roanne
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
10
 h
590
 €
Rouen
Auxerre
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
5
 h
304
 €
Rouen
Munich
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
17
 h
541
 €
Rouen
Magdeburg
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
30
 h
889
 €
Strasbourg
Roubaix
Roanne
Auxerre
Munich
Magdeburg
Rouen

Before/after (last 6 months)

-0,24
Cost per shipment
-3h
Shorter average transit time
99.97%
No-damage delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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