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Ensure punctuality and security of B2B flows for multitechnical maintenance.
CASE STUDY

Ensure punctuality and security of B2B flows for multitechnical maintenance.

A specialist in multitechnical maintenance for buildings and equipment, this company works with asset and technical facility managers. Their logistics challenges required responsive and reliable management of bulky or sensitive shipments to various sites in France, with a need to avoid any delays. With direct deliveries, no reloading, and handling adapted to technical goods, the implemented solution enabled secure transportation, meeting strict maintenance requirements and equipment protection.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Multitechnical maintenance service provider for buildings; main operations site in Île-de-France; B2B interventions and deliveries nationwide.

Volume & seasonality

Average of 19 shipments per month, with peaks from March to June (+35%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 1,000 and 3,500 kg.

Delivery constraints

Fixed delivery times, tail lift + pallet jack, pre-delivery call required.

Targets

Provide transport visibility, reduce transit time by over 4 hours

Objectives

Transport tracking and email notifications via the DONE Space platform, average transit time 4-8 hours faster, transport cost reduction of over 14%
9
 h
Plabennec→Poitiers transit time
50
 €
Example job price (Premium)
131
Number of transports in 2025
99.6%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Plabennec
Poitiers
2x palette EU, 120x80 cm, 300 kg
VAN
9
 h
50
 €
Plabennec
Rouen
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
9
 h
643
 €
Plabennec
Metz
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
16
 h
794
 €
Plabennec
Besancon
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
16
 h
775
 €
Plabennec
Getafe
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
23
 h
712
 €
Plabennec
Martorell
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
47
 h
1745
 €
Poitiers
Rouen
Metz
Besancon
Getafe
Martorell
Plabennec

Before/after (last 6 months)

-0,25
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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