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Ensuring 99.6% vehicle availability for custom industrial equipment.
CASE STUDY

Ensuring 99.6% vehicle availability for custom industrial equipment.

An equipment manufacturer specializing in cement and minerals machinery needed to transport heavy and bulky products quickly and without disruption. Given order variability and last-minute urgencies, the ability to guarantee same-day or next-day loading, with safety and reliability, was crucial. Our transport team implemented a solution based on a wide-reaching network, providing optimal responsiveness for B2B deliveries across France and Europe, while maintaining a vehicle availability rate of 99.96%.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and manufacturer of equipment for the cement and mineral industry; production site in the Lyon area; shipments to industrial companies and production sites in Europe and North America.

Volume & seasonality

Average of 18 shipments per month with peaks during March-June period (+45%)

Units & packaging

Custom goods 320x150x130 cm secured by tie-down straps and corner protection, total weight per shipment between 3,500 and 7,000 kg.

Delivery constraints

Same-day delivery, tail lift + pallet jack, delivery with mandatory advance call.

Targets

Transit time reduction of over 4h, trucks available on demand

Objectives

Average transit faster by 4-11h, average truck availability at 99.61% of orders placed, transport cost reduction of over 12%
1
 h
Lille→Tourcoing transit time
50
 €
Example job price (Premium)
203
Number of shipments in 2025
99.59%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lille
Tourcoing
2x palette EU, 120x80 cm, 300 kg
VAN
1
 h
50
 €
Lille
Metz
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
7
 h
569
 €
Lille
Lorient
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
13
 h
738
 €
Lille
Montpellier
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
16
 h
885
 €
Lille
Turin
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
17
 h
613
 €
Lille
Norderstedt
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
27
 h
894
 €
Tourcoing
Metz
Lorient
Montpellier
Turin
Norderstedt
Lille

Before/after (last 6 months)

-0,24
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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We deliver across the whole of Europe.
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