Home
Ensuring availability and freshness for connected local meal logistics.
CASE STUDY

Ensuring availability and freshness for connected local meal logistics.

A player in connected catering, this specialist in food solutions offers fresh, healthy, and local meals through automated vending machines. Faced with the need to guarantee impeccable freshness and continuous availability, they encountered challenges regarding punctuality, flexibility, and visibility in their transportation flows in the Auvergne-Rhône-Alpes region. Integrating our 24/7 tracking with proactive alerts and guaranteed delivery within scheduled slots enabled them to optimize logistics management and ensure satisfaction for their professional customers.
DONE Deliveries. Europe’s top logistics company for businesses.
Get a quote for your transport in seconds.
Any load up to 24,000 kg.
This field is required.
Select a value from the list.
This field is required.
Select a value from the list.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Provider of connected food solutions and distributor of ready-to-eat meals; main activity in the Auvergne-Rhône-Alpes region; regular supply to professional sites and local businesses.

Volume & seasonality

An average of 22 shipments per month with peaks during June-September (+24%).

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured by lashing straps and anti-slip mats, total weight per shipment between 900 and 2,400 kg.

Delivery constraints

Same-day pickup, security cord for customs, GPS tracking.

Targets

Trucks available on demand, eliminate delays.

Objectives

Average truck availability for 99.67% of orders placed, 99.5% of shipments delivered on time, transport cost reduction of over 10%.
10
 h
Lyon→Orleans transit time
100
 €
Example job price (Premium)
97
Number of transports in 2025
99.5%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lyon
Orleans
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
10
 h
100
 €
Lyon
Nantes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
11
 h
863
 €
Lyon
Nancy
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
7
 h
697
 €
Lyon
Vannes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
13
 h
550
 €
Lyon
Madrid
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
46
 h
1286
 €
Lyon
Cologne
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
13
 h
774
 €
Orleans
Nantes
Nancy
Vannes
Madrid
Cologne
Lyon

Before/after (last 6 months)

-0,21
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

FAQ

Find quick answers to the most common questions regarding our transport solutions.

Read more cases

Because we have many reasons to trust us
Check price or place an order

37

European countries

We deliver across the whole of Europe.
Enter your route and get a quote in seconds. Any load up to 24,000 kg.
Customer service image

Order your transport and consider it DONE

Our team supports you every step of the way

Online - in seconds,available 24/7

Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)

Contact us

For any other inquiries,see other contact options