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Ensuring availability and responsiveness for sensitive technical shipments throughout France.
CASE STUDY

Ensuring availability and responsiveness for sensitive technical shipments throughout France.

A specialist in technical installations for buildings, this industrial player faced the challenge of fast and reliable transport for its HVAC and fluidic equipment across the country. Faced with high truck availability requirements and sometimes very tight delivery deadlines, our transport team provided a flexible solution with a vehicle availability rate of 99.97%, even during peak periods. The continuity of logistics flows was maintained without disruption, even in the dynamic industrial zones of the East.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Company specialized in HVAC, plumbing, and automation installations; headquartered in Grand Est, serving B2B industrial and commercial sites across France.

Volume & seasonality

An average of 8 shipments per month with peaks during March-June (+41%)

Units & packaging

Custom goods 270x160x120 cm secured with tie-down straps and corner protectors, total shipment weight: 1,000 to 5,000 kg.

Delivery constraints

Same-day delivery, tail lift + pallet jack, rapid POD.

Targets

Eliminate delays, immediate access to POD/CMR

Objectives

99.77% of shipments delivered on time, all documents available on the done space platform, transport cost reduction over 18%
32
 h
Rosheim→Tarbes transit time
100
 €
Example job price (Premium)
157
Number of shipments in 2025
99.77%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Rosheim
Tarbes
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
32
 h
100
 €
Rosheim
Bourges
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
11
 h
731
 €
Rosheim
Mulhouse
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
2
 h
230
 €
Rosheim
Niort
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
28
 h
1129
 €
Rosheim
Brussels
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
8
 h
671
 €
Rosheim
Hamburg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
12
 h
507
 €
Tarbes
Bourges
Mulhouse
Niort
Brussels
Hamburg
Rosheim

Before/after (last 6 months)

-0,1
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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