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Ensuring direct and secure delivery of high-end materials for complex architectural projects.
CASE STUDY

Ensuring direct and secure delivery of high-end materials for complex architectural projects.

A specialist in processing natural stone and marble for interior and exterior design, this international supplier faces major logistics challenges: heavy volumes, large high-value lots, and strict product protection requirements. Thanks to direct deliveries, suitable vehicles, and enhanced security, the transport provider enabled shipments without reloading or damage, notably to premium sites in France, Switzerland, and the United Kingdom, meeting deadlines and quality standards.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Processor of natural stone and marble for architecture and décor; main factory in Île-de-France; B2B delivery of finished and semi-finished elements to France, Switzerland, and the United Kingdom.

Volume & seasonality

Average of 9 shipments per month with peaks during March-July (+22%)

Units & packaging

Custom goods 320x150x120 cm, secured with lashing straps and corner protectors, total weight per shipment between 2,400 and 6,800 kg.

Delivery constraints

Same-day pickup, loading assistance, rapid POD.

Targets

Transit time reduced by over 2 hours, immediate access to POD/CMR

Objectives

Average transit 4-6 hours faster, all documents available on DONE Space platform, transportation cost savings exceeding 13%
10
 h
Paris→Roanne transit time
1266
 €
Example job price (Premium)
114
Number of transports in 2025
98.62%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Roanne
8x palette EU, 120x80 cm, 5 100 kg
Porteur
10
 h
1266
 €
Paris
Auxerre
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
3
 h
474
 €
Paris
Amiens
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
3
 h
416
 €
Paris
Niort
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
7
 h
609
 €
Paris
Stuttgart
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
11
 h
563
 €
Paris
Willebroek
2x palette EU, 120x80 cm, 300 kg
VAN
7
 h
351
 €
Roanne
Auxerre
Amiens
Niort
Stuttgart
Willebroek
Paris

Before/after (last 6 months)

-0,1
Cost per shipment
-4h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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