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Ensuring fast and flexible deliveries of fresh products for demanding food importers.
CASE STUDY

Ensuring fast and flexible deliveries of fresh products for demanding food importers.

A seafood and fruit and vegetable import specialist based in Île-de-France faced urgent transport needs due to the freshness and perishability of goods. Thanks to logistics enabling same-day or next-day loading and a vehicle availability rate of 99.97%, the provider ensured flexibility and responsiveness for secure deliveries across France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Importer of fresh food products (fish, fruits, and vegetables); located in Paris; mainly supplies wholesalers and distributors in France.

Volume & seasonality

Average of 10 shipments per month with peaks during March-July (+38%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total weight per shipment from 1,000 to 2,800 kg, secured with lashing straps and anti-slip mats.

Delivery constraints

Fixed delivery times, tail lift + pallet jack, secured parking.

Targets

Eliminate delays, immediate access to pod/cmr

Objectives

99.02% of shipments delivered on time, all documents available on the done space platform, transport cost reduction of over 12%
4
 h
Dijon→Annecy transit time
502
 €
Example job price (Premium)
79
Number of shipments in 2025
99.02%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Dijon
Annecy
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
4
 h
502
 €
Dijon
Montpellier
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
11
 h
100
 €
Dijon
Reims
5x palette EU, 120x80 cm, 900 kg
VAN
4
 h
486
 €
Dijon
Rennes
2x palette EU, 120x80 cm, 300 kg
VAN
11
 h
360
 €
Dijon
Utrecht
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
12
 h
807
 €
Dijon
Berlin
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
32
 h
1015
 €
Annecy
Montpellier
Reims
Rennes
Utrecht
Berlin
Dijon

Before/after (last 6 months)

-0,13
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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