CASE STUDY

Ensuring fast vehicle availability for collective catering in healthcare.

A collective catering provider for healthcare facilities, committed to eco-responsibility, faced the challenge of rapidly delivering goods and equipment that met strict nutritional constraints and highly variable volumes based on demand. With a vehicle availability rate of 99.97%, our transport team ensured each delivery was made on short notice, even during peak periods, while providing the flexibility needed to handle emergencies and seasonal spikes in southern France.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialized collective catering for healthcare facilities; operation site near Montpellier (Occitanie); B2B deliveries to clinics and medical centers in southern France.

Volume & seasonality

Average of 9 shipments per month with peaks during September-November (+43%)

Units & packaging

EU pallets 120x80 cm, an average of 12 pallets per shipment, total weight per shipment between 1,500 and 3,200 kg. Secured with tie-down straps and anti-slip mats.

Delivery constraints

Narrow time windows (8 am–10 am and 2 pm–4 pm), tail lift, advance call required before delivery.

Targets

Eliminate delays, reduce transit time by over 2 hours

Objectives

99.82% of shipments delivered on time, average transit time faster by 4-7 hours, transport cost reduced by more than 10%

Saint-Gilles→Dijon transit time

€

Example job price (Premium)

157

Number of transports in 2025

99.82%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Saint-Gilles → Dijon	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Hayon élévateur	6 h	50 €
Saint-Gilles → Paris	2x palette EU, 120x80 cm, 300 kg	VAN	3 h	50 €
Saint-Gilles → Niort	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Hayon élévateur	9 h	727 €
Saint-Gilles → Chartres	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché, Hayon élévateur	4 h	537 €
Saint-Gilles → Magdeburg	Chargement personnalisé, 230x180x120 cm, 1 900 kg	Porteur, Hayon élévateur	29 h	915 €
Saint-Gilles → Berlin	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	17 h	600 €

Dijon

Paris

Niort

Chartres

Magdeburg

Berlin

Saint-Gilles

Before/after (last 6 months)

-0,19

Cost per shipment

-6h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez