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Ensuring freshness and availability for B2B frozen seafood logistics in Europe.
CASE STUDY

Ensuring freshness and availability for B2B frozen seafood logistics in Europe.

Specializing in frozen seafood, this distributor supplies certified fish, mollusks, and shellfish to foodservice providers and the food industry. Faced with the need to ensure near-constant vehicle availability and fast deliveries to France and other European markets, our transport team met peak demand by providing a 99.96% vehicle availability rate, while maintaining cold chain integrity and punctuality of flows.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of frozen seafood products from sustainable practices; main site in Nice; serving the foodservice and industrial sectors in France and Europe.

Volume & seasonality

Average of 18 shipments per month with peaks during October-February (+19%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total shipment weight between 1,200 and 3,200 kg, secured with tie-down straps and anti-slip mats.

Delivery constraints

Fixed loading times, tail lift, delivery with mandatory advance call.

Targets

Ensure transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications via the DONE Space platform, average truck availability at 99.69% of orders placed, transport cost reduction of more than 17%
19
 h
Nice→Caen transit time
955
 €
Example job price (Premium)
75
Number of shipments in 2025
99.27%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Nice
Caen
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
19
 h
955
 €
Nice
Perpignan
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
8
 h
638
 €
Nice
Rodez
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
9
 h
384
 €
Nice
Vannes
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
46
 h
1178
 €
Nice
Eindhoven
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
22
 h
481
 €
Nice
Barcelona
2x palette EU, 120x80 cm, 300 kg
VAN
12
 h
401
 €
Caen
Perpignan
Rodez
Vannes
Eindhoven
Barcelona
Nice

Before/after (last 6 months)

-0,13
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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