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Ensuring immediate availability for exceptional metal shipments to luxury hospitality.
CASE STUDY

Ensuring immediate availability for exceptional metal shipments to luxury hospitality.

A player in the high-end design and fitting sector had to meet urgent demands for specific deliveries of large, custom metal pieces destined for prestigious hotels and residences. Extremely tight deadlines, managing unusual volumes, and the need for flexible—even emergency—transportation were at the heart of the challenge. The logistics provider quickly mobilized its capacities, achieving a vehicle availability rate of 99.96%, ensuring every delivery in France and Europe without any supply chain disruptions.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Company specialized in the design and manufacture of designer metal structures; based in Cholet, Pays de la Loire; delivers custom projects for prestigious sites in France and Europe.

Volume & seasonality

Average of 20 shipments per month with peaks during March-July period (+46%)

Units & packaging

Custom goods 300x150x120 cm, secured with tie-down straps and corner protectors, total shipment weight between 2,500 and 7,500 kg.

Delivery constraints

Night delivery, unloading assistance, fast POD.

Targets

Eliminate delays, transit time reduction by more than 2 hours

Objectives

99.74% of shipments delivered on time, average transit 4-5h faster, transport cost reduction over 20%
10
 h
Cholet→Amiens transit time
100
 €
Example job price (Premium)
203
Number of transports in 2025
99.74%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Cholet
Amiens
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
10
 h
100
 €
Cholet
Rennes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
3
 h
50
 €
Cholet
Roubaix
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
10
 h
671
 €
Cholet
Roanne
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
9
 h
440
 €
Cholet
Zaragoza
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
28
 h
954
 €
Cholet
Munich
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
19
 h
605
 €
Amiens
Rennes
Roubaix
Roanne
Zaragoza
Munich
Cholet

Before/after (last 6 months)

-0,22
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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