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Ensuring logistical availability for a premium, eco-committed fragrance manufacturer.
CASE STUDY

Ensuring logistical availability for a premium, eco-committed fragrance manufacturer.

A specialist in premium natural fragrances based in the Île-de-France region, this manufacturer faced demanding requirements for fast and reliable delivery of its fragile goods. Thanks to a pan-European network covering 37 countries and guaranteed vehicle capacity, DONE Deliveries enabled seamless distribution to B2B distributors, even during activity peaks, with no supply chain interruptions and without needing a dedicated fleet.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of artisanal perfumes and scented products; main operations in Île-de-France; B2B shipments to specialized distributors in France and Europe.

Volume & seasonality

Average of 17 shipments per month with peaks during April-July (+39%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, load securing straps and anti-slip mats, total shipment weight between 900 and 2,000 kg.

Delivery constraints

Fixed delivery times, tail lift + pallet jack, rapid proof of delivery (POD).

Targets

Eliminate delays, trucks available on demand

Objectives

98.26% of shipments delivered on time, average truck availability for 99.51% of orders placed, transport cost reduction of over 9%
8
 h
Paris→Poitiers transit time
555
 €
Example job price (Premium)
192
Number of shipments in 2025
98.26%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Poitiers
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
8
 h
555
 €
Paris
Besancon
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
7
 h
660
 €
Paris
Marseille
16x palette EU, 120x80 cm, 7 400 kg
Porteur
27
 h
1418
 €
Paris
Brest
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
10
 h
725
 €
Paris
Waterloo
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
5
 h
333
 €
Paris
Zwolle
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
10
 h
673
 €
Poitiers
Besancon
Marseille
Brest
Waterloo
Zwolle
Paris

Before/after (last 6 months)

-0,23
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

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