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Ensuring logistics reliability for demanding B2B cleaning services.
CASE STUDY

Ensuring logistics reliability for demanding B2B cleaning services.

A company specialized in cleanliness services for large corporations and office sites needed to guarantee timely supply deliveries and strict compliance with delivery time slots. With support from transport experts and dedicated flow supervision, every logistics shipment benefits from proactive management and 99.6% guaranteed vehicle availability, minimizing the risk of service interruptions in the Île-de-France region.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Professional cleaning service provider; operations based in Île-de-France; supplies equipment and consumables to B2B clients in the Paris area and nationwide.

Volume & seasonality

Average of 14 shipments per month with peaks during January-April (+20%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight 1,200 to 2,800 kg.

Delivery constraints

Fixed loading hours, tailgate, secured parking.

Targets

On-demand truck availability, reduction of transit time by more than 2h

Objectives

Average truck availability of 99.57% of orders placed, faster average transit time by 4-7h, transport cost reduction of more than 13%
3
 h
Vémars→Orleans transit time
50
 €
Example job price (Premium)
109
Number of transports in 2025
98.24%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Vémars
Orleans
2x palette EU, 120x80 cm, 300 kg
VAN
3
 h
50
 €
Vémars
Lille
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
3
 h
484
 €
Vémars
Limoges
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
10
 h
940
 €
Vémars
Metz
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
6
 h
400
 €
Vémars
Piacenza
5x palette EU, 120x80 cm, 900 kg
VAN
17
 h
947
 €
Vémars
Milan
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
16
 h
837
 €
Orleans
Lille
Limoges
Metz
Piacenza
Milan
Vémars

Before/after (last 6 months)

-0,21
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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