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Ensuring logistics reliability for the distribution of high-end goods in Europe.
CASE STUDY

Ensuring logistics reliability for the distribution of high-end goods in Europe.

A renowned player in the design and manufacture of tableware and decorative items made of precious metals depends on demanding international distribution. Faced with increasing numbers of seasonal B2B shipments, complicated flow management, and strict punctuality requirements for commercial events, our transport team implemented enhanced 24/7 tracking, ensuring total visibility, anticipation of disruptions, and proactive notifications. Result: secure and synchronized deliveries across Europe, supporting a flawless customer experience.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

High-end manufacturer of tableware and decorative items in precious metals; main production site in the Paris region; specialized B2B distribution to Western Europe and North America.

Volume & seasonality

Average of 18 shipments per month with peaks during October–December (+16%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total weight between 1,200 and 2,400 kg, secured with tie-down straps and anti-slip mats.

Delivery constraints

Night deliveries, loading assistance, secured parking.

Targets

Immediate access to POD/CMR, reduction of transit time by over 2 hours

Objectives

All documents available on the DONE Space platform, average transit time faster by 4-5 hours, transport costs reduced by more than 11%
8
 h
Asnières-sur-Seine→Lyon transit time
50
 €
Example job price (Premium)
127
Number of transports in 2025
99.73%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Asnières-sur-Seine
Lyon
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
8
 h
50
 €
Asnières-sur-Seine
Reims
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
3
 h
276
 €
Asnières-sur-Seine
Vannes
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
10
 h
967
 €
Asnières-sur-Seine
Nice
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
16
 h
798
 €
Asnières-sur-Seine
Cologne
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
8
 h
388
 €
Asnières-sur-Seine
Willebroek
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
7
 h
397
 €
Lyon
Reims
Vannes
Nice
Cologne
Willebroek
Asnières-sur-Seine

Before/after (last 6 months)

-0,23
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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We deliver across the whole of Europe.
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