Home
Ensuring on-time delivery for professional furniture B2B logistics throughout France.
CASE STUDY

Ensuring on-time delivery for professional furniture B2B logistics throughout France.

A key player in the professional furniture sector, this manufacturer mainly supplies businesses and public organizations with bulky and varied products. With the need to regularly deliver large orders to demanding B2B customers, managing logistical flows was a real challenge, especially regarding deadlines and flexibility. Thanks to 24/7 tracking, continuous supervision, and proactive notifications, every shipment is monitored in real time and reaches its recipients on schedule, anywhere in France.
DONE Deliveries. Europe’s top logistics company for businesses.
Get a quote for your transport in seconds.
Any load up to 24,000 kg.
This field is required.
Select a value from the list.
This field is required.
Select a value from the list.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer and distributor of professional furniture; main site in Île-de-France; deliveries to businesses, government, and shared spaces in mainland France.

Volume & seasonality

Average of 17 shipments per month with peaks during March–June period (+45%)

Units & packaging

Custom goods 300x150x120 cm, secured by lashing straps and anti-slip mats, total shipment weight 2,000 to 4,800 kg.

Delivery constraints

Narrow delivery windows (8 a.m.–12 p.m. and 1 p.m.–4 p.m.), tail lift + pallet truck, GPS tracking.

Targets

Trucks available on demand, eliminate delays

Objectives

Average truck availability on 99.71% of placed orders, 99.36% of shipments delivered on time, transport cost reduction of more than 16%
11
 h
Melesse→Reims transit time
100
 €
Example job price (Premium)
182
Number of transports in 2025
99.36%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Melesse
Reims
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
11
 h
100
 €
Melesse
Caen
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
5
 h
855
 €
Melesse
Troyes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
8
 h
409
 €
Melesse
Strasbourg
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
14
 h
780
 €
Melesse
Mainz
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
14
 h
551
 €
Melesse
Maastricht
2x palette EU, 120x80 cm, 300 kg
VAN
13
 h
438
 €
Reims
Caen
Troyes
Strasbourg
Mainz
Maastricht
Melesse

Before/after (last 6 months)

-0,16
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

FAQ

Find quick answers to the most common questions regarding our transport solutions.

Read more cases

Because we have many reasons to trust us
Check price or place an order

37

European countries

We deliver across the whole of Europe.
Enter your route and get a quote in seconds. Any load up to 24,000 kg.
Customer service image

Order your transport and consider it DONE

Our team supports you every step of the way

Online - in seconds,available 24/7

Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)

Contact us

For any other inquiries,see other contact options