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Ensuring punctuality and flow visibility for an international leader in bathroom equipment.
CASE STUDY

Ensuring punctuality and flow visibility for an international leader in bathroom equipment.

This manufacturer, specialized in the design and production of bathroom and kitchen equipment for building professionals, needed a reliable carrier to guarantee the delivery of large pallets and fragile loads to its European partners. Punctuality and 24/7 traceability were essential to secure construction sites and meet strict deadlines. Thanks to real-time tracking, continuous supervision, and a freight reimbursement guarantee in case of significant delays, the transport solution enabled reliable deliveries throughout Western Europe.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

International manufacturer of bathroom and kitchen equipment; main logistics center in the Grand Est region; shipments to B2B distributors and construction companies in France, Germany, and Benelux.

Volume & seasonality

Average of 19 shipments per month with peaks during February-May period (+14%)

Units & packaging

EU pallets 120x100 cm, 14 units per shipment, lashing straps and anti-slip mats, total weight per shipment between 1,200 and 3,200 kg.

Delivery constraints

Narrow time windows (7 am–11 am and 1 pm–5 pm), tail lift, delivery with mandatory pre-call.

Targets

Trucks available on demand, immediate access to pod/cmr

Objectives

Average truck availability for 99.74% of placed orders, all documents available on the done space platform, reduction of transport costs by more than 18%
4
 h
Le Plessis-Robinson→Caen transit time
375
 €
Example job price (Premium)
87
Number of transports in 2025
98.56%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Le Plessis-Robinson
Caen
2x palette EU, 120x80 cm, 300 kg
VAN
4
 h
375
 €
Le Plessis-Robinson
Quimper
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
24
 h
100
 €
Le Plessis-Robinson
Bourges
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
4
 h
542
 €
Le Plessis-Robinson
Dijon
16x palette EU, 120x80 cm, 7 400 kg
Porteur
8
 h
706
 €
Le Plessis-Robinson
Leverkusen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
9
 h
629
 €
Le Plessis-Robinson
Munich
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
15
 h
854
 €
Caen
Quimper
Bourges
Dijon
Leverkusen
Munich
Le Plessis-Robinson

Before/after (last 6 months)

-0,08
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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We deliver across the whole of Europe.
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