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Ensuring punctuality and visibility for pool equipment flows across Europe.
CASE STUDY

Ensuring punctuality and visibility for pool equipment flows across Europe.

A French manufacturer of custom-built construction equipment for pools managed regular shipments of bulky goods to distributors and installers in various European countries. The main challenges were controlling lead times, securing loads, and providing real-time tracking to ensure the satisfaction of local professionals. Thanks to 24/7 tracking, proactive notifications, and supervision by a dedicated team, the service provider enabled reliable logistics management and recognized punctuality from dispatch to delivery.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of leisure installations and smart pool equipment; major industrial site in the Grand Est region; B2B shipments to distributors and installers in France and Europe.

Volume & seasonality

Average of 18 shipments per month, with peaks during March–July (+31%)

Units & packaging

Custom goods 340x160x140 cm, secured with straps and corner protection, shipment weight between 2,500 and 7,000 kg.

Delivery constraints

Same-day delivery, tail lift, mandatory pre-call before delivery.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents available on the DONE Space platform, 99.17% of shipments delivered on time, transport cost reduced by more than 11%
8
 h
Amiens→Dijon transit time
50
 €
Example job price (Premium)
179
Number of shipments in 2025
99.17%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Amiens
Dijon
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
8
 h
50
 €
Amiens
Rouen
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
4
 h
391
 €
Amiens
Mulhouse
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
11
 h
439
 €
Amiens
Paris
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
3
 h
453
 €
Amiens
Leverkusen
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
7
 h
655
 €
Amiens
 Cottbus
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
18
 h
603
 €
Dijon
Rouen
Mulhouse
Paris
Leverkusen
 Cottbus
Amiens

Before/after (last 6 months)

-0,2
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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