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Ensuring punctuality and visibility in premium textile transport during peak demand season.
CASE STUDY

Ensuring punctuality and visibility in premium textile transport during peak demand season.

A player in the high-end technical apparel sector faces seasonal logistics peaks during winter campaigns, requiring perfect coordination to ensure in-store availability. Thanks to real-time tracking, 24/7 supervision, and proactive notification management during pickups and deliveries, the service provider enabled tight schedule control and full traceability of flows in France and Europe.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of technical and urban apparel; main site in Haute-Savoie; B2B distribution to major chains and specialized stores in France, Switzerland, and Italy.

Volume & seasonality

An average of 17 shipments per month with peaks during the October-January period (+30%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, shipment weight between 1,000 and 2,400 kg.

Delivery constraints

Night delivery, security rope for customs, all-risk insurance.

Targets

Reduce transit time by more than 3 hours, enable transport visibility.

Objectives

Faster average transit of 4-10 hours, transport tracking and email notifications via the Done Space platform, transport cost reduction of over 14%
12
 h
Annecy→Angers transit time
702
 €
Example job price (Premium)
142
Number of transports in 2025
99.28%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Annecy
Angers
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
12
 h
702
 €
Annecy
Tarbes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
13
 h
753
 €
Annecy
Reims
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
9
 h
338
 €
Annecy
Lyon
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
3
 h
259
 €
Annecy
Ciampino
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
16
 h
691
 €
Annecy
Augsburg
8x palette EU, 120x80 cm, 5 100 kg
Porteur
28
 h
1255
 €
Angers
Tarbes
Reims
Lyon
Ciampino
Augsburg
Annecy

Before/after (last 6 months)

-0,09
Cost per shipment
-2h
Shorter average transit time
99.97%
Undamaged delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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