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Ensuring punctuality for the delivery of facade insulation solutions in the South-East.
CASE STUDY

Ensuring punctuality for the delivery of facade insulation solutions in the South-East.

A company specializing in facade work and external thermal insulation, active with developers and landlords. With construction sites facing tight deadlines, rigorous management of pallet and equipment flows was critical. Thanks to 24/7 transport supervision, real-time tracking, and proactive management of unexpected events, on-time deliveries to Vaucluse and surrounding departments were ensured.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in thermal insulation of facades and building renovation; operations based in the PACA region; main markets focused on construction sites in the South-East of France for building professionals.

Volume & seasonality

An average of 23 shipments per month, with peaks in the March-June period (+35%)

Units & packaging

Custom goods 320x160x140 cm secured by tie-down straps and corner protectors, total weight per shipment between 2,000 and 6,000 kg.

Delivery constraints

Narrow time windows (7 a.m.–12 p.m. and 1 p.m.–4 p.m.), tail lift + pallet truck, all-risk insurance.

Targets

Immediate access to POD/CMR, trucks available on demand

Objectives

All documents available on the DONE Space platform, average truck availability for 99.5% of orders placed, transport cost reduction of over 10%
16
 h
Avignon→Rennes transit time
876
 €
Example job price (Premium)
171
Number of shipments in 2025
99.83%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Avignon
Rennes
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
16
 h
876
 €
Avignon
Perpignan
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
4
 h
50
 €
Avignon
Annecy
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
6
 h
630
 €
Avignon
Tourcoing
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
29
 h
1180
 €
Avignon
Etten-Leur
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
18
 h
599
 €
Avignon
Kelsterbach
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
16
 h
538
 €
Rennes
Perpignan
Annecy
Tourcoing
Etten-Leur
Kelsterbach
Avignon

Before/after (last 6 months)

-0,21
Cost per shipment
-4h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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