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Ensuring rapid availability of spare parts for bus and tram fleets across Europe.
A major distributor of parts for buses, coaches, and trams, this specialist needed to optimize both the availability and consistency of its replacement part flows, facing varying demands and storage requirements in France and abroad. DONE Deliveries provided a tailor-made solution, combining proactive shipment management, continuous monitoring, and flexible schedules to address the critical needs of the public transport sector.
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Client profile & transport requirements
Business
European distributor of spare parts for public transport vehicles; based near Lyon; regular deliveries to operators and maintenance workshops in France, Germany, Spain, and Italy.
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Volume & seasonality
Average of 8 shipments per month, with peaks during April-July period (+13%)
Units & packaging
EU pallets 120x80 cm, 12 units per shipment, tie-down straps and anti-slip mats, total weight per shipment between 1,200 and 2,800 kg.
Delivery constraints
Night-time delivery, unloading assistance, all-risk insurance.
Targets
Enable transport visibility, reduce transit time by more than 2 hours
Objectives
Transport tracking and email notifications via DONE Space platform, faster average transit time by 4-6 hours, transport cost reduction of over 12%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Le Mans → Quimper | 5x palette EU, 120x80 cm, 900 kg | VAN | 7 h | 701 € |
Le Mans → Lorient | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 6 h | 618 € |
Le Mans → Chartres | 2x palette EU, 120x80 cm, 300 kg | VAN | 2 h | 260 € |
Le Mans → Le Havre | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 7 h | 456 € |
Le Mans → Antwerp | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 10 h | 428 € |
Le Mans → Alkmaar | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 13 h | 750 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
Read more cases
37
European countries
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
