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Ensuring rapid availability of spare parts for bus and tram fleets across Europe.
CASE STUDY

Ensuring rapid availability of spare parts for bus and tram fleets across Europe.

A major distributor of parts for buses, coaches, and trams, this specialist needed to optimize both the availability and consistency of its replacement part flows, facing varying demands and storage requirements in France and abroad. DONE Deliveries provided a tailor-made solution, combining proactive shipment management, continuous monitoring, and flexible schedules to address the critical needs of the public transport sector.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

European distributor of spare parts for public transport vehicles; based near Lyon; regular deliveries to operators and maintenance workshops in France, Germany, Spain, and Italy.

Volume & seasonality

Average of 8 shipments per month, with peaks during April-July period (+13%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, tie-down straps and anti-slip mats, total weight per shipment between 1,200 and 2,800 kg.

Delivery constraints

Night-time delivery, unloading assistance, all-risk insurance.

Targets

Enable transport visibility, reduce transit time by more than 2 hours

Objectives

Transport tracking and email notifications via DONE Space platform, faster average transit time by 4-6 hours, transport cost reduction of over 12%
7
 h
Le Mans→Quimper transit time
701
 €
Example job price (Premium)
144
Number of transports in 2025
99.88%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Le Mans
Quimper
5x palette EU, 120x80 cm, 900 kg
VAN
7
 h
701
 €
Le Mans
Lorient
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
6
 h
618
 €
Le Mans
Chartres
2x palette EU, 120x80 cm, 300 kg
VAN
2
 h
260
 €
Le Mans
Le Havre
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
7
 h
456
 €
Le Mans
Antwerp
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
10
 h
428
 €
Le Mans
Alkmaar
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
13
 h
750
 €
Quimper
Lorient
Chartres
Le Havre
Antwerp
Alkmaar
Le Mans

Before/after (last 6 months)

-0,23
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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