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Ensuring reliable delivery of building solutions with zero damage.
CASE STUDY

Ensuring reliable delivery of building solutions with zero damage.

A specialist in quality control and performance for the construction industry, this professional faced challenges securing and maintaining the integrity of technical equipment during shipments to multiple work sites. The use of a provider who rigorously verifies each carrier ensured a damage-free delivery rate of 99.97%, protecting sensitive materials throughout France.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Expert in testing and performance measurement for the construction sector; based in Bagnols-sur-Cèze; provides services and equipment to construction sites across France.

Volume & seasonality

An average of 13 shipments per month with peaks during April to July (+14%).

Units & packaging

Custom goods 250x150x130 cm secured with tie-down straps and corner protectors, total shipment weight between 1,200 and 4,600 kg.

Delivery constraints

Narrow delivery windows (8am–12pm and 1pm–5pm), loading assistance, rapid proof of delivery.

Targets

Trucks available on demand, enable transport visibility.

Objectives

Average truck availability at 99.7% of orders placed, shipment tracking and email notifications on the Done Space platform, transport cost reduction of over 14%.
9
 h
Lyon→Niort transit time
574
 €
Example job price (Premium)
93
Number of shipments in 2025
99.67%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lyon
Niort
2x palette EU, 120x80 cm, 300 kg
VAN
9
 h
574
 €
Lyon
Besancon
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
4
 h
422
 €
Lyon
Reims
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
8
 h
336
 €
Lyon
Marseille
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
6
 h
322
 €
Lyon
Milan
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
10
 h
745
 €
Lyon
Munich
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
13
 h
672
 €
Niort
Besancon
Reims
Marseille
Milan
Munich
Lyon

Before/after (last 6 months)

-0,17
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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