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Ensuring reliable delivery of custom homes in Western France.
CASE STUDY

Ensuring reliable delivery of custom homes in Western France.

A custom home builder with a strong regional presence faced logistical coordination challenges for delivering materials and components to various construction sites in the West. With the dedicated support of professional transport providers, the management of complex flows and organization of sensitive shipments were secured, offering high vehicle availability and personalized tracking to ensure perfect control of timing and safety.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Custom home builder; regional operations focused on Western France; B2B supply and deliveries to construction sites in Loire-Atlantique and surrounding departments.

Volume & seasonality

Average of 13 shipments per month with peaks during March-June (+16%)

Units & packaging

Custom goods 340x150x140 cm, secured by lashing straps and corner protectors, total shipment weight between 3,000 and 7,500 kg.

Delivery constraints

Same-day pickup, loading assistance, delivery with mandatory advance call.

Targets

Enable transport visibility, eliminate delays

Objectives

Transport tracking and email notifications on the DONE Space platform, 98.91% of shipments delivered on time, transport cost reduction of over 19%
4
 h
Redon→Le Mans transit time
487
 €
Example job price (Premium)
191
Number of shipments in 2025
98.91%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Redon
Le Mans
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
4
 h
487
 €
Redon
Nice
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
34
 h
100
 €
Redon
Bordeaux
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
8
 h
614
 €
Redon
Nantes
5x palette EU, 120x80 cm, 900 kg
VAN
2
 h
195
 €
Redon
Hamburg
16x palette EU, 120x80 cm, 7 400 kg
Porteur
49
 h
1728
 €
Redon
Dietzenbach
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
17
 h
922
 €
Le Mans
Nice
Bordeaux
Nantes
Hamburg
Dietzenbach
Redon

Before/after (last 6 months)

-0,25
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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