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Ensuring reliable delivery of sustainable lingerie to fashion retailers in France and Europe.
CASE STUDY

Ensuring reliable delivery of sustainable lingerie to fashion retailers in France and Europe.

A specialist in the design of high-end lingerie and swimwear distributes its collections to retailers and partners across Europe. Managing shipments in a sector requiring speed and punctuality demanded flexibility to handle seasonal launches and ensure in-store availability. With a dedicated transport team, expert handling of every flow, and real-time tracking solutions, sensitive deliveries became more reliable and agile while maintaining the expected quality standards.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of eco-friendly lingerie and swimwear; based in Île-de-France; distribution to boutiques and fashion retail networks in France and Europe.

Volume & seasonality

An average of 16 shipments per month with peaks during March-July (+16%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, with lashing straps and anti-slip mats, total shipment weight between 950 and 2,300 kg.

Delivery constraints

Fixed delivery hours, loading assistance, GPS tracking.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability at 99.58% of placed orders, transport tracking and email notifications via the DONE Space platform, transport cost reduction by more than 15%
24
 h
Paris→Quimper transit time
100
 €
Example job price (Premium)
179
Number of transports in 2025
99.41%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Quimper
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
24
 h
100
 €
Paris
Cannes
2x palette EU, 120x80 cm, 300 kg
VAN
16
 h
828
 €
Paris
Valence
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
9
 h
603
 €
Paris
Grenoble
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
24
 h
679
 €
Paris
Tilburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
8
 h
558
 €
Paris
Maastricht
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
7
 h
310
 €
Quimper
Cannes
Valence
Grenoble
Tilburg
Maastricht
Paris

Before/after (last 6 months)

-0,13
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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