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Ensuring the integrity of glass-ceramic components for the cooking industry in Europe.
CASE STUDY

Ensuring the integrity of glass-ceramic components for the cooking industry in Europe.

A European manufacturer of glass-ceramic solutions dedicated to cooktops and professional applications was seeking a reliable transport partner to manage high-value, fragile goods. Securing every delivery, controlling damage, and achieving a high rate of intact deliveries were essential on regular flows to France, Germany, and Italy. The provider implemented strict carrier screening, achieving a damage-free delivery rate of 99.96%, and optimized load securing to minimize breakage.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of glass-ceramic solutions for cooking equipment; industrial site in the Grand Est region; regular service to professional markets in France, Germany, and Italy.

Volume & seasonality

Average of 19 shipments per month with peaks during March-July period (+19%)

Units & packaging

Custom cargo 320x150x120 cm secured with lashing straps and corner protections, total shipment weight between 2,500 and 4,800 kg.

Delivery constraints

Fixed delivery hours, unloading assistance, GPS tracking.

Targets

Immediate access to POD/CMR, enable transport visibility

Objectives

All documents available on the DONE Space platform, transport tracking and email notifications on the DONE Space platform, transport cost reduction over 19%
16
 h
Épernay→Nice transit time
933
 €
Example job price (Premium)
108
Number of shipments in 2025
98.41%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Épernay
Nice
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
16
 h
933
 €
Épernay
Lille
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
4
 h
528
 €
Épernay
Caen
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
10
 h
732
 €
Épernay
Colmar
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
7
 h
626
 €
Épernay
Turin
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
13
 h
836
 €
Épernay
Zaragoza
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
21
 h
1098
 €
Nice
Lille
Caen
Colmar
Turin
Zaragoza
Épernay

Before/after (last 6 months)

-0,2
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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