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Ensuring the logistics safety of custom industrial equipment in France and Europe.
CASE STUDY

Ensuring the logistics safety of custom industrial equipment in France and Europe.

An industrial company specializing in the design and manufacture of water management equipment needed to transport custom-built pumping stations from its site in southern France to public and private sector clients across several regions. The size, fragility, and value of the goods required direct delivery, without transshipment, to avoid any risk of damage or delay. The provider deployed dedicated solutions tailored to the handling and volume constraints, ensuring continuous transport security.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and manufacturer of water management equipment; main production site in Provence, France; deliveries to public operators and industrials in France and neighboring countries.

Volume & seasonality

Average of 13 shipments per month with peaks during March-July period (+41%)

Units & packaging

Custom cargo 300x150x130 cm secured with lashing straps and corner protectors, total weight per shipment between 2,500 and 7,000 kg.

Delivery constraints

Same day pickup, tail lift + pallet truck, fast POD.

Targets

Transit time reduced by more than 3 hours, immediate access to POD/CMR

Objectives

Average transit time faster by 4-11h, all documents available on the Done Space platform, transport cost reduced by more than 19%
5
 h
Aix-en-Provence→Montpellier transit time
839
 €
Example job price (Premium)
147
Number of transports in 2025
98.27%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Aix-en-Provence
Montpellier
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
5
 h
839
 €
Aix-en-Provence
Tours
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
13
 h
818
 €
Aix-en-Provence
Chartres
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
13
 h
466
 €
Aix-en-Provence
Lyon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
4
 h
416
 €
Aix-en-Provence
Rome
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
15
 h
929
 €
Aix-en-Provence
Kelsterbach
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
17
 h
506
 €
Montpellier
Tours
Chartres
Lyon
Rome
Kelsterbach
Aix-en-Provence

Before/after (last 6 months)

-0,11
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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