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Ensuring the reliability of B2B sensitive goods flows with expert 24/7 support.
CASE STUDY

Ensuring the reliability of B2B sensitive goods flows with expert 24/7 support.

A specialist in business services, this professional manages large volumes of goods and furniture, requiring secure logistics solutions and continuous supervision. Faced with the complexity of international shipments and the need for flawless tracking, the provider implemented a dedicated Track & Trace team, offering 24/7 control, proactive notifications, and rigorous deadline management, notably to France and overseas territories. This approach has optimized visibility, punctuality, and peace of mind throughout operations.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Provider of logistics and business services solutions; main activities in the Paris region; national and international operations, including overseas territories.

Volume & seasonality

Average of 15 shipments per month with peaks during June-September (+29%)

Units & packaging

Custom goods 320x160x140 cm secured with lashing straps and corner protections, average shipment weight between 2,500 and 6,000 kg.

Delivery constraints

Tight delivery windows (8am–10am and 2pm–4pm), loading assistance, secure parking.

Targets

Reduce transit time by more than 2 hours, eliminate delays

Objectives

Faster average transit by 4-9h, 98.83% of shipments delivered on time, transport cost reduction of over 14%
13
 h
Nantes→Montpellier transit time
533
 €
Example job price (Premium)
104
Number of shipments in 2025
98.83%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Nantes
Montpellier
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
13
 h
533
 €
Nantes
Nancy
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
26
 h
100
 €
Nantes
Caen
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
5
 h
388
 €
Nantes
Dijon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
11
 h
442
 €
Nantes
Willebroek
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
26
 h
854
 €
Nantes
Zwolle
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
17
 h
876
 €
Montpellier
Nancy
Caen
Dijon
Willebroek
Zwolle
Nantes

Before/after (last 6 months)

-0,19
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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