An industrial company specializing in excellence and engineering for production systems, active in mechanics and electronics, was facing major challenges in securing and ensuring the reliability of its B2B shipments, especially for high-value components. Thanks to a rigorous carrier validation procedure and thorough tracking, each delivery achieved an exceptionally low damage rate, which was essential for preserving the quality of goods shipped to France, Belgium, and Germany.

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Industrial engineering company and production optimization consulting; based in the Nantes region; B2B services and deliveries to manufacturing companies in France, Belgium, and Germany.
Average of 13 shipments per month, with peaks during the April-July period (+39%)
Euro pallets 120x80 cm, 10 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 1,000 and 2,800 kg.
Narrow delivery windows (8 a.m.–10 a.m. and 2 p.m.–4 p.m.), tail lift + pallet truck, secure parking areas.
Eliminate delays, reduce transit time by more than 4 hours
99.46% of shipments delivered on time, average transit 4-12 hours faster, transport cost reduced by more than 11%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Miramas → Caen | 2x palette EU, 120x80 cm, 300 kg | VAN | 17 h | 946 € |
Miramas → Tours | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 12 h | 776 € |
Miramas → Chartres | 8x palette EU, 120x80 cm, 5 100 kg | Porteur | 27 h | 1298 € |
Miramas → Rennes | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 17 h | 583 € |
Miramas → Maastricht | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 17 h | 519 € |
Miramas → Augsburg | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 18 h | 560 € |
Yes. This case illustrates our standard way of working: same-day or next-day loading, coverage of 37 European countries, a network of over 33,000 verified vehicles, and real-time tracking through the DONE Space digital platform.
Each shipment is tracked 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading ratio and a 98.7% on-time delivery ratio. In the event of significant delay caused by us, freight charges can be reimbursed up to 100%.
We apply a 5-step verification process: legal and compliance checks, insurance verification, reputation review, performance history analysis, and assigning a DONE internal score. This system allows us to reach a 99.95% damage-free delivery rate.
By default, every shipment is covered by the carrier's liability insurance (CMR) with a limit of up to €300,000 per claim. For high-value goods, it's possible to add all-risk cargo insurance during booking, which covers nearly the full value of the goods.
European countries
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