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Ensuring transport availability and speed for a thermal equipment manufacturer in France and internationally.
CASE STUDY

Ensuring transport availability and speed for a thermal equipment manufacturer in France and internationally.

A player in the stainless steel heat exchanger industry, specializing in parts for gas condensing boilers, faces high vehicle availability requirements and urgent logistics needs to supply its production lines and industrial clients. With a vehicle availability rate of 99.97%, our transport team guarantees same-day or next-day loading, even during peak demand, covering both domestic and export flows. This flexibility ensures continuous supply and reliable delivery to French and European sites.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of thermal equipment for condensing boilers; main production site in Brittany; regular flows to the industrial sector in France and Western Europe.

Volume & seasonality

Average of 11 shipments per month with peaks during January-April period (+45%)

Units & packaging

Custom goods 260x150x120 cm secured with tie-down straps and corner protectors, total shipment weight from 2,000 to 6,000 kg.

Delivery constraints

Fixed loading hours, unloading assistance, all-risk insurance.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability at 99.78% of orders placed, transport tracking and email notifications via the Done Space platform, transport cost reduction of over 10%
49
 h
Brest→Nice transit time
1490
 €
Example job price (Premium)
184
Number of transports in 2025
98.72%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Brest
Nice
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
49
 h
1490
 €
Brest
Roanne
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
14
 h
916
 €
Brest
Bourges
2x palette EU, 120x80 cm, 300 kg
VAN
11
 h
421
 €
Brest
Lille
5x palette EU, 120x80 cm, 900 kg
VAN
13
 h
723
 €
Brest
Tilburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
18
 h
854
 €
Brest
Etten-Leur
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
17
 h
553
 €
Nice
Roanne
Bourges
Lille
Tilburg
Etten-Leur
Brest

Before/after (last 6 months)

-0,18
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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