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Ensuring transport availability and speed for sensitive shipments in the fashion and image sector.
CASE STUDY

Ensuring transport availability and speed for sensitive shipments in the fashion and image sector.

A player in the artistic sector, specializing in managing profiles and services for fashion and promotional campaigns, needed to secure the transport of sensitive and event-related shipments within France and Europe. Strict timing control and the ability to provide a vehicle within 24 hours were crucial, as each shipment depended on rigid slots and strict requirements. DONE Deliveries ensured 99.98% vehicle availability, even in emergencies, enabling punctual deliveries and uninterrupted flows.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Artistic and fashion services agency; main operations based in Lille; frequent B2B flows to France and several major European markets.

Volume & seasonality

Average of 22 shipments per month with peaks during March-July period (+31%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 900 and 2,800 kg.

Delivery constraints

Night delivery, tail lift, all-risk insurance.

Targets

Eliminate delays, reduce transit time by over 2 hours

Objectives

99.55% of shipments delivered on time, average transit faster by 4–7 hours, transport cost reduction of over 20%
13
 h
Marcq-en-Barœul→Brest transit time
799
 €
Example job price (Premium)
75
Number of transports in 2025
99.55%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Marcq-en-Barœul
Brest
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
13
 h
799
 €
Marcq-en-Barœul
Metz
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
7
 h
575
 €
Marcq-en-Barœul
Nantes
16x palette EU, 120x80 cm, 7 400 kg
Porteur
25
 h
1279
 €
Marcq-en-Barœul
Annecy
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
12
 h
491
 €
Marcq-en-Barœul
Bruges
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
2
 h
192
 €
Marcq-en-Barœul
Martorell
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
22
 h
1267
 €
Brest
Metz
Nantes
Annecy
Bruges
Martorell
Marcq-en-Barœul

Before/after (last 6 months)

-0,21
Cost per shipment
-4h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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