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Ensuring vehicle availability for refrigerated logistics in Western France.
CASE STUDY

Ensuring vehicle availability for refrigerated logistics in Western France.

A company specializing in the design, installation, and maintenance of refrigeration equipment needed to deliver sensitive equipment to worksites and B2B clients in Western France. Immediate responsiveness and near-instant availability of vehicles were essential, especially for urgent or unexpected orders. With a vehicle availability rate of 99.96%, the provider was able to effectively meet these critical logistics challenges.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Industrial and commercial refrigeration specialist; operations focused on Pays de la Loire region with regular deliveries to the regional professional sector.

Volume & seasonality

An average of 20 shipments per month with peaks during May-September (+13%)

Units & packaging

Custom goods 320x150x120 cm secured by tie-down straps and corner protections, total weight per shipment between 1,200 and 4,800 kg.

Delivery constraints

Fixed delivery times, tail lift + pallet truck, GPS tracking.

Targets

Ensuring transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications via the DONE Space platform, average truck availability for 99.76% of orders, transport cost reduction of more than 12%
9
 h
Cholet→Tarbes transit time
592
 €
Example job price (Premium)
131
Number of transports in 2025
98.91%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Cholet
Tarbes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
9
 h
592
 €
Cholet
Roubaix
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
24
 h
100
 €
Cholet
Quimper
2x palette EU, 120x80 cm, 300 kg
VAN
5
 h
310
 €
Cholet
Colmar
16x palette EU, 120x80 cm, 7 400 kg
Porteur
27
 h
1333
 €
Cholet
Brussels
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
12
 h
386
 €
Cholet
Ghent
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
12
 h
479
 €
Tarbes
Roubaix
Quimper
Colmar
Brussels
Ghent
Cholet

Before/after (last 6 months)

-0,15
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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