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Expert logistics support for the rotating machinery industry.
CASE STUDY

Expert logistics support for the rotating machinery industry.

An industrial player specialized in the maintenance and repair of rotating machines and centrifugal pumps, this professional must ensure the rapid availability and safety of equipment at all its sites and those of its industrial customers. To handle frequent urgent and large shipments of parts and tools, the logistics provider implemented dedicated support, combining industry expertise, a single point of contact, and 24/7 tracking. This setup ensures reliable and timely deliveries between the Lyon area and industrial sites in France and Belgium.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Company specializing in maintenance and repair of rotating machinery and pumps; based in the Lyon area; B2B interventions and deliveries to industrial sites in France and Belgium.

Volume & seasonality

Average of 21 shipments per month with peaks during February-June period (+40%)

Units & packaging

Custom goods 320x160x130 cm secured with lashing straps and corner protectors, total weight per shipment between 2,500 and 6,500 kg.

Delivery constraints

Same-day delivery, security seal for customs, all-risk insurance.

Targets

Immediate access to POD/CMR, transit time reduction of over 3 hours

Objectives

All documents available on the DONE Space platform, average transit faster by 4-12h, transport cost reduction of over 11%
14
 h
Perpignan→Nancy transit time
868
 €
Example job price (Premium)
119
Number of transports in 2025
98.87%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Perpignan
Nancy
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
14
 h
868
 €
Perpignan
Bourges
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
11
 h
464
 €
Perpignan
Marseille
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
6
 h
720
 €
Perpignan
Lorient
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
16
 h
956
 €
Perpignan
Martorell
16x palette EU, 120x80 cm, 7 400 kg
Porteur
7
 h
566
 €
Perpignan
Bremen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
26
 h
1177
 €
Nancy
Bourges
Marseille
Lorient
Martorell
Bremen
Perpignan

Before/after (last 6 months)

-0,21
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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