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Express and reliable supply of electronic parts for B2B mobile repair.
CASE STUDY

Express and reliable supply of electronic parts for B2B mobile repair.

A distributor of accessories and components for professional electronic device repair was facing major challenges regarding supply speed, urgent shipment management, and fluctuating shipment volumes. Thanks to our network ensuring a 99.96% vehicle availability rate, the transport provider was able to activate same-day or next-day loading solutions, reducing lead times and securing deliveries between the Auvergne-Rhône-Alpes region and the rest of France. This flexibility secures the supply chain even during peak periods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

B2B distributor of spare parts and accessories for mobile devices; based in Lyon, Auvergne-Rhône-Alpes; regular flows to repair centers and wholesalers in France and Europe.

Volume & seasonality

Average of 19 shipments per month with peaks during the January-April period (+46%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, secured with lashing straps and anti-slip mats, weight per shipment between 1,100 and 2,700 kg.

Delivery constraints

Fixed loading hours, tail lift, GPS tracking.

Targets

Reduce transit time by more than 2 hours, enable transport visibility

Objectives

Average transit reduced by 4-7 hours, transport tracking and email notifications through the Done Space platform, transport cost reduction by more than 19%
11
 h
Lyon→Arras transit time
384
 €
Example job price (Premium)
163
Number of shipments in 2025
99.13%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lyon
Arras
2x palette EU, 120x80 cm, 300 kg
VAN
11
 h
384
 €
Lyon
Limoges
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
7
 h
376
 €
Lyon
Strasbourg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
8
 h
357
 €
Lyon
Paris
16x palette EU, 120x80 cm, 7 400 kg
Porteur
10
 h
828
 €
Lyon
Antwerp
5x palette EU, 120x80 cm, 900 kg
VAN
13
 h
638
 €
Lyon
Maastricht
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
12
 h
391
 €
Arras
Limoges
Strasbourg
Paris
Antwerp
Maastricht
Lyon

Before/after (last 6 months)

-0,09
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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