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Extreme responsiveness for B2B distribution of technical equipment in construction.
CASE STUDY

Extreme responsiveness for B2B distribution of technical equipment in construction.

A regional provider of plumbing, heating, and maintenance services in the construction sector was facing urgent shipment needs for equipment and spare parts to respond quickly on various work sites. Thanks to a 99.96% vehicle availability rate and the ability to load within hours or next day, DONE Deliveries enabled smooth management of emergencies for delivery points around Lyon and Villefranche-sur-Saône while maintaining punctuality and security.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Company specialized in plumbing, heating, and maintenance for the construction sector; operations focused on the Lyon metropolitan area and surroundings; deliveries of technical equipment for work site interventions in the Auvergne-Rhône-Alpes region.

Volume & seasonality

Average of 18 shipments per month with peaks during October-December period (+14%)

Units & packaging

Custom goods 220x150x120 cm secured with lashing straps and corner protectors, total weight per shipment between 900 and 3,200 kg.

Delivery constraints

Narrow delivery windows (8 am–10 am and 2 pm–5 pm), tail lift, fast POD.

Targets

Reduce transit time by over 4 hours, immediate access to POD/CMR

Objectives

Average transit time faster by 4-12h, all documents available on the DONE Space platform, transport cost reduction of over 11%
7
 h
Lyon→Limoges transit time
642
 €
Example job price (Premium)
169
Number of transports in 2025
99.94%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lyon
Limoges
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
7
 h
642
 €
Lyon
Perpignan
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
7
 h
628
 €
Lyon
Colmar
8x palette EU, 120x80 cm, 5 100 kg
Porteur
9
 h
723
 €
Lyon
Nancy
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
7
 h
572
 €
Lyon
Willebroek
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
12
 h
808
 €
Lyon
Berlin
5x palette EU, 120x80 cm, 900 kg
VAN
21
 h
1097
 €
Limoges
Perpignan
Colmar
Nancy
Willebroek
Berlin
Lyon

Before/after (last 6 months)

-0,09
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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